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Barry Kay just wanted to order dinner for his kids at Burger King. The Christchurch builder had written his order in big letters on a piece of paper for the drive-through, as he had done before. But when he handed over his order at the window on Friday, the operator told him to go inside.

Wearing a face mask is meant to help slow the spread of Covid-19. But for Tokoroa’s Roger Drower, who is partially deaf, they’ve left him feeling discriminated and isolated.

A Deaf woman is calling for airlines and airports to better equip staff to communicate with Deaf and Hard of Hearing travellers after a “terrible experience” returning to New Zealand from Rarotonga that made her feel she was being “treated like a criminal”.

Stress and anxiety is bubbling in the Deaf community as it struggles to communicate with the public through face masks. They were “struggling” at the supermarket because they relied on lipreading to communicate. “Masks are creating a bit of a problem."

Northland sign language tutor Eddie Hokianga has taken up the task of ensuring the region's deaf Māori community is heard. Hokianga (Ngāti Kahungunu, Ngā Puhi, Ngāti Porou) has spent the last three years teaching te reo sign language to help fill a national void of interpreters fluent in the discourse.

Northland's deaf community are rallying to get sign language interpreters at major events, anniversaries and festivals such as Waitangi Day and Anzac Day commemorations. Deaf Action NZ and Tū Tāngata Turi want the Government to fully fund New Zealand sign language interpreters for formal coverage of events, along with social interpreting throughout the day.